Growth makes sense only if it is sustainable and shared

FINANCIAL BANK TCHAD routinely pursues a strategy based on shared values, since proper growth cannot be left to chance and uncontrolled expansion.

The aim is to filter these values down through our organisation so that our clients continue to put their trust in us, new clients join and our staff can provide them with an efficient service.

Professionalism

This value is central to our banking and microfinance activities. It ensures the lasting quality of our business and is recognised by our clients, who put their trust in us and all receive the same unqualified standard of service. Our professionalism is sustained by the history and experience of the Group and by the skills of our staff. For us, this value is synonymous with responsibility and reliability.

Closeness to the customer

FINANCIAL BANK TCHAD is a bank that is proud of its closeness to its customers. We listen to the local community in order to provide solutions that meet our clients' needs. The way in which the Group and its subsidiaries are organised also allows us to be responsive and to react rapidly to requests while at the same time controlling risks. 

Innovation

Innovation directed towards satisfying its clients' needs. FINANCIAL BANK TCHAD operates in rapidly changing markets. As a result, businessmen expect their financial partner to be able not only to adapt but also to anticipate. This approach means that we provide innovative and customised services and products tailored to the constraints and expectations of our clients. Our financial and IT partners also play a major role in helping us to give concrete expression to this value.

These three values are put into practical effect in the fulfilment of our primary mission of sustainable development.